Your privacy matters

Privacy Policy &
Terms of Use

We are committed to safeguarding the information of students, staff, and parents. Here's how Zora collects, uses, and protects your data.

Overview

Zora is a cloud-based academic and school management platform ("the Service") provided by Pixels Solutions Ltd. These Terms and Conditions ("Terms"), together with our Privacy Policy, govern your access to and use of the platform.

By registering for, accessing, or using Zora in any manner, you confirm that you have read, understood, and agree to be bound by these Terms. Please read them carefully before proceeding.

Your privacy matters at Zora. We are committed to safeguarding the information of students, staff, and parents — and to operating with full transparency about how your data is used.

1. Acceptance of Terms

By registering for, accessing, or using Zora in any manner, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you are accepting these Terms on behalf of an institution, you represent and warrant that you have the legal authority to bind that institution to these Terms. If you do not agree, you must not access or use the Service.

2. Eligibility

To use Zora, you must meet the following eligibility requirements:

  • Have the authority to represent your institution (for schools registering on the platform)
  • Use the platform only for lawful educational and administrative purposes
  • Ensure that all users added to your account comply with these Terms

We reserve the right to refuse service to any individual or institution that does not meet these requirements or that violates these Terms.

3. Account Registration

Users must create an account with accurate, up-to-date information. As an account holder, you are responsible for:

  • Keeping your login credentials secure and confidential
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or security breach

Zora is not liable for any loss or damage arising from your failure to protect your account credentials. You may not share your account with others or create accounts on behalf of third parties without authorization.

4. Use of the Service

You agree to use Zora only for its intended purposes. Specifically, you must:

  • Use the platform only for academic, reporting, and administrative purposes
  • Not misuse, overload, or interfere with the platform's infrastructure or security
  • Not upload malware, viruses, or any malicious code to the platform
  • Not attempt to reverse engineer, decompile, or extract the source code of the Service
  • Not breach any applicable local or international laws in your use of the platform

Any misuse may result in immediate suspension or termination of your account without notice.

5. Intellectual Property

All content, designs, logos, trademarks, and software on the Zora platform are owned by Zora or our licensors and are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, or use any of our intellectual property without our prior written consent. Any feedback, suggestions, or ideas you provide about the platform may be used by us freely without obligation to you.

6. Data Privacy

We are committed to protecting user data and maintaining school confidentiality. Zora complies with applicable Nigerian data protection regulations, including the NDPR.

  • We collect only the data necessary to deliver the Service to your institution
  • Student and staff data is never sold or shared with third parties for advertising purposes
  • All data is encrypted in transit and at rest using industry-standard protocols
  • Schools retain ownership of their institutional data at all times

For full details on how data is collected, stored, and used, please refer to our Privacy Policy included within this document. Your continued use of the platform constitutes acceptance of our data practices.

7. Subscriptions & Payment

Access to Zora is provided on a subscription basis. The following terms apply to all payments:

  • Subscription fees are clearly displayed at the time of sign-up and on our pricing page
  • Payments are billed monthly or annually depending on the plan selected
  • Auto-renewal applies at the end of each billing period unless canceled before the renewal date
  • No refunds will be issued except where required by applicable law

Pixels Solutions Ltd reserves the right to change subscription pricing with at least 30 days' prior notice to registered school administrators.

8. Service Availability

We aim for 99.9% platform uptime and take all reasonable measures to maintain consistent access. However, we cannot guarantee uninterrupted availability at all times.

  • Scheduled maintenance will be communicated in advance where possible
  • We reserve the right to modify, suspend, or discontinue any part of the Service with prior notice
  • Zora is not liable for losses arising from service interruptions beyond our reasonable control

9. Termination

We reserve the right to suspend or terminate your access to Zora under the following circumstances:

  • Breach of any provision of these Terms
  • Non-payment of subscription fees
  • Illegal, abusive, or harmful activity on the platform

Upon termination, your access will be immediately revoked and your data will be deleted in accordance with our data retention policy. You may also terminate your account at any time by contacting our support team.

10. Disclaimer, Liability & Indemnification

Disclaimer of Warranties: Zora is provided "as is" without any warranties of any kind. We do not guarantee that the platform will meet all your expectations or that it will be error-free or uninterrupted at all times.

Limitation of Liability: To the maximum extent permitted by Nigerian law, Pixels Solutions Ltd is not liable for indirect, incidental, special, or consequential damages arising out of your use of or inability to use Zora, even if we have been advised of the possibility of such damages.

Indemnification: You agree to indemnify, defend, and hold Pixels Solutions Ltd and its officers, employees, and agents harmless against any claims, damages, losses, or liabilities arising out of your use of the Service or your violation of these Terms.

Modifications: We may update these Terms periodically. Any changes will be effective upon posting. Your continued use of the platform after changes are posted means you accept the revised Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising out of or in connection with these Terms shall be resolved in the courts located in Abuja, Nigeria.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

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